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Billed for returned e-check inaccuracy

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Billed for returned e-check inaccuracy

Hello,
I was billed $30 on my current statement for a returned e-check from my last month payment.
I have records I can provide from my banking that I had proper funds in my account, that cleared, that do not account for this. Nothing bounced or was invalid. No information on my part changed.
I would like to be messaged about this to clear this up, please

Official Employee

Re: Billed for returned e-check inaccuracy

Hi Leiux, 

 

I can help look into this for you. To protect the privacy of your account, please send me a private message verifying your first and last name, the phone number, street address, and the account number associated with your services. To send a private message click on my name "ComcastChe", then click private message me.