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I was speaking with my Dgtr in law about my bill and she suggested I go on line to see if I can get some relief from my bill. 

Special Customer Loyalty/Retention line????

We have been with Comcast/Xfinity for years and years.   Was in Grass Valley and then transferred to Roseville.  We are now on a fixed income and would like to pursue if we could get some special pricing/promotion or loyalty to lower my bill.   We live within a block of each other and we pay considerably more.   Please advise.

Official Employee

Re: Bill

 Hello, and thank you for reaching out to us. I would be happy to check and see if there any available promotions for you if you would like. To protect the privacy of your account, please send me a private message verifying your first and last name, street address including city state and zip code, and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.