Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
Sudden price increases usually signal the end of a promotional period, which can be written into a contract. If you go back over past bills, you'll most likely see a warning of it somewhere on the bill. Have you lined up an old and new bill, and gone through them line by line to see where the increase comes in? That should show you what happened.
Thank you for visiting the forums!
I've asked a Comcast employee to help you. You should expect a reply in this thread.
Hello, I can look further at your account and see if there are any promotions available. Can you verify your account information for me? To protect the privacy of your account, can you provide your full name, and the full account number or phone number associated with the account? To send a private message click on my name, then click private message me.