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Bill increase

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New Poster

Bill increase

Why is there an increase in my bill?

Bronze Problem Solver

Re: Bill increase

Sudden jumps in fees are usually at the end of a promotional period.  If you go back over past bills, you'll most likely see a warning of it somewhere on the bill.  You can line up the new bill with an old one and go through it line by line to find out where the increased cost came in.

New Poster

Re: Bill increase

why was my bill increased whem my promoton wasn't over until nov. of 2018

Official Employee

Re: Bill increase

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and  full service address. You can private message me by clicking my name and clicking private message.