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Bill increase 40% with no options to change plan

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Bill increase 40% with no options to change plan

My bill went up $31 for no reason with no increase in service. The only thing I am looking for in Comcast is 100 up/down. Couldn't care less about TV or Phone.


I went to the online account manager to Manage My Plan and it said I "needed help" to do that and was given a phone number. This number led to an automated messaging system that would not allow me to Manage My Plan.


I'd like to go back to the affordable pricing I've enjoyed for the last year but there seems to be no way of doing that short of going to Verizon.

Official Employee

Re: Bill increase 40% with no options to change plan

Hi Josh308, thank you for reaching out and I can assist going over current promotions with you.  To get started please send me a private message with your account information (name on account, address and account number).


Thank you

I am an Official Comcast Employee.
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