Community Forum

Bill Settlement Amount Inquiry

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Bill Settlement Amount Inquiry

 This is a billing question....Is it possible to get a settlement amount on a past due bill that is in collections?

Official Employee

Re: Bill Settlement Amount Inquiry

Hi soundlogic, 

 

In order to get a settlement amount, you would need to contact the collections agency who owns the account. This is not something that Comcast would do.  


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!