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Better packages with better price

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Better packages with better price

I signed up for a plan a year ago and when the year ended, the price of my account increased dramatically. I have visited the Xfinity stores to see if there is a better deal or even if I could get a good price with a contract but they never seem to be able to help because I am not a new customer or looking to add services.

I have Internet and TV right now, and the price is becoming prohibitive to me. And I am barely getting any TV channels worth the price. I get the same ones. minus the free HBO with just an external antenna, so why pay for cable tv if I'm not getting any channel I want? If I'm going to pay almost $80 a month I want more for my price or a better deal for the little I do have. Can anyone help me?

Expert

Re: Better packages with better price

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Better packages with better price

Hi ILStephens225, I can assist in reviewing current promotions with you, could you  please send me a private message with your account information (your name, address and account number). 

 

Thank you


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!