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Being charged for a box I don't have

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Being charged for a box I don't have

I looked at my bill today and see an extra box on my account and a bill for it.


The box is:
"Set-top Box"


Serial Number: MT1717TQJ381


I have no idea why this was added or I was billed for this. I need someone with the authority to do so to contact me so I can have this removed and receive credit for it.