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Hello jmatolek, I can assist you with getting your speed issues resolved I ran some tests on your signal and I show everything is working properly which means the problem is more than likely in your home. I can get a tech scheduled to go out and take a look for you, but first I need to verify your account information. Can you please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me"?