Community Forum

Been a customer for 13 years and now pay $165 for one tv

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Been a customer for 13 years and now pay $165 for one tv

Xfinity has said that I have the best deal which I know is false. Every time I call in to complain, I get the runaround. Ontop of this, my internet speed is at the lowest, and we only have one tv we all must share connected with cable. I’m really tired of having no assistance in a better deal. And only having one TV set up in my living room that we all must share when I have two sons now with no cable in their room or game room. Need I mention , myself In my own room. 13 years ago I started off paying $39.99 with the exact same service I have now. Please anyone help. This is unfair to pay so much for basic cable and internet and it’s more with tax at $170 rounded up.
Official Employee

Re: Been a customer for 13 years and now pay $165 for one tv

Hi NatalieS1, I can assist going over current promotions with you, could you please send me a private message with your account information (your name, address and account number.

 

Thank you