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Been 4 months and Cable was never buried

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Been 4 months and Cable was never buried

My neighbor, 2 doors down, got comcast service.  There was something wrong with their box, so they had to route a cable from my box beside my driveway down to their box.  The cable goes across my driveway and down the street.  We have had it like this for 4 months.  Countless orders have been put into comcast to get this resolved and  mysteriously, they keep getting closed. 

 

Attached is what my driveway looks like.  Its ridiculous.  

IMG_1539.JPG
Official Employee

Re: Been 4 months and Cable was never buried

Hello allent17, I can assist you with getting this cable buried or relocated. Can you please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me"?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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