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Bait and Switch!

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Bait and Switch!

I was offered a particular price in a chat and now the agent on the phone is saying that is a mistake. I didn't save the chat log. Can I get a copy?  I am getting really tired of the constant runaround from Comcast.

Official Employee

Re: Bait and Switch!

Hello ernestgunaratna. I can help review your account and the available offers to see if we can honor that price. Please send me a private message and include your full name, service address, and account number so I can assist you. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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