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Auto pay

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Auto pay

I'd like to take off my auto pay due to Bill scheduling
Valued Contributor

Re: Auto pay


Go to and sign in to your account using your Xfinity username and password.


Toggle EcoBill to the OFF position.


Hope this helps! -TheMasterTech

Official Employee

Re: Auto pay

Hi Dantelopesnb. Following the instructions provided by TheMasterTech will work. If you still need assistance removing Autopay, I can help. If needed, please reach out to me via private message and include your full name, service address, and account number so I can assist you. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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