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Are there any bundles for existing customers to lower bill

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Contributor

Are there any bundles for existing customers to lower bill

I have double play with blast internet. The 2 year deal is over .was paying 159.00 now itss 214.00. Maybe lower internet speed and less channels ?

Administrator

Re: Are there any bundles for existing customers to lower bill

@sdevitt526,

 

Thank you for posting your question. You can find all available plans in your area at our shop site found here: https://www.xfinity.com/learn/offers?CMP=ILC_shop_xfinityforum_re

 

If you find a bundle that you want on that site, let us know and we can happily make that change for you. 

 

Thanks again for your question, we look forward to hearing back from you.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.We ask that you post publicly so people with similar questions may benefit from the conversation.

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Contributor

Re: Are there any bundles for existing customers to lower bill

Did not work -message states i need to call

Contributor

Re: Are there any bundles for existing customers to lower bill

Guess i need to call. Using the website states sorry there was a problem with the request please call

Official Employee

Re: Are there any bundles for existing customers to lower bill

I can certainly check and see what we have to offer, can you verify your account with me? To protect the privacy of your account, can you provide your full name, and the full account number or phone number associated with the account? To send a private message click on my name, then click private message me.

Contributor

Re: Are there any bundles for existing customers to lower bill

I guess i need to call still.

Contributor

Re: Are there any bundles for existing customers to lower bill

I have not received any help on this inquiry yet

Official Employee

Re: Are there any bundles for existing customers to lower bill

Good morning, I apologize for the delay as I am off on Fridays and Saturdays. I see you were repackaged today, do you still need assistance?

Contributor

Re: Are there any bundles for existing customers to lower bill

 no thanks

Official Employee

Re: Are there any bundles for existing customers to lower bill

Perfect, and thank you. If you need any further help going forward please reach out to us, we are always here to assist. Thank you.