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Afni/Comcast showing on my credit report

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Afni/Comcast showing on my credit report

Afni, Inc. is showing I owe $590 and $400 to them on behalf of Comcast. The amount varies from credit reporting agency to agency.  All I ever owed after I closed my previous Comcast account was $190.09 which has been paid.  I have requested that Afni removed the bogus information from my credit report, but they refuse to do it stating this is what I owe.  I confirmed with a customer service rep from Comcast that my balance is $0.  Can I please get some help in getting this resolved? 

Thank you!

Expert

Re: Afni/Comcast showing on my credit report

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not an employee.
Official Employee

Re: Afni/Comcast showing on my credit report

Hi, Wordgirl517 - Please send me a private message and include your full name, the account holder's name, previous address, a phone or an account number. I can assist you with your billing concern. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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