Community Forum

Afni/Comcast showing on my credit report

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Afni/Comcast showing on my credit report

Afni, Inc. is showing I owe $590 and $400 to them on behalf of Comcast. The amount varies from credit reporting agency to agency.  All I ever owed after I closed my previous Comcast account was $190.09 which has been paid.  I have requested that Afni removed the bogus information from my credit report, but they refuse to do it stating this is what I owe.  I confirmed with a customer service rep from Comcast that my balance is $0.  Can I please get some help in getting this resolved? 

Thank you!


Re: Afni/Comcast showing on my credit report

I've asked a Comcast employee to help you. You should expect a reply in this thread. 

I am not an employee.
Official Employee

Re: Afni/Comcast showing on my credit report

Hi, Wordgirl517 - Please send me a private message and include your full name, the account holder's name, previous address, a phone or an account number. I can assist you with your billing concern. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark the post as best answer!