Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
If you need to speak with someone about a WiFi Pass, please call 1-866-489-0919. If you need to speak with someone regarding Internet Essentials, please call 1-855-846-8376.
As for the issues you are experiencing with logging into your account, there is currently a known national issue that is causing customers not to be able to log in with the MyAccount App and the online portal. We don't have an exact ETA at this time.