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About pass on xfinity WiFi

My husband bought a pass for a month , but now he doesn’t working but write what He still have time remaining . What can I do ?!?!
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Re: About pass on xfinity WiFi

Hi @Maria010. I can help get you pointed in the right direction towards getting your XFINITY WiFi On Demand Pass working. Please send me a private message and include your full name, service address, and account number so I can assist you. Click my name (ComcastJoeTru) and click Private Message Me.