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$500 visa offer

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Regular Visitor

$500 visa offer

When I signed up with Xfinity, I was told I was eligible for $500 visa card. I ordered the Internet + TV service plan, and also ordered the LG phone through Xfinity Mobile. It has been more than 3 months, and I haven't received the gift card. I tried to check the status on the rewards website, but it only shows the reward for another LG phone I ordered later. I had online chats with Xfinity core billing department and mobile billing department, but they cannot give me anything. I had wanted to call customer care 1-800-526-3268, but had seen that people here have very bad experience with it. I hope someone here can help me with it.

 

Thanks.

Official Employee

Re: $500 visa offer

Hi chocolatek818, I can help review this for you.  Please send me a private message with your account information (your name, address and account number). 

 

Thank you


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Regular Visitor

Re: $500 visa offer

Thanks for offering to help. I just sent you a private message.

Official Employee

Re: $500 visa offer

Thank you for the reply, I have responded to your private message.

 

 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: $500 visa offer

Hi Chocolatek818, thank you for working with us in private message and please reach out if you have any questions in the future.

 

Thank you


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!