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50 dollars deposit to be a xfinity customer

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50 dollars deposit to be a xfinity customer

When i spoke to someone to install xfinity at my house they ask for a 50 dollars deposit or credit check, i gave them 50 dollars, she told me is was going to show up on my first bill, now i got a bill did not see the credit , when i called them they told me that there was no 50 dollars deposit , i told them i have a bank statement showing they took the 50 dollars from my chase account.. If i don't get my 50 dollars credit back i am turning off my service and i will still fight for my 50 dollars credit because i have proof that it was taken out of my chase account !!!  That is not good ...