Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
I can help with the issues you are having with your account. As for the $5 self service discount, if you are eligible to receive this, it will appear on your account within 45 days of both Ecobill and auto-pay are enabled on your account. In regard to the issues you are having with your channels, I would like to investigate that for you. In order assist you, please send me a private message verifying your first and last name, street address including city state and zip code, and the full account number or phone number associated with your services.
To send a private message click on my name "ComcastChe", then click private message me.