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$400 Prepaid Visa is a joke!

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$400 Prepaid Visa is a joke!

I switched from Verizon to Xfinity and upgrad d to triple play in February and was told I would receive $400 VISA in a few weeks. Fast forward to 3.5 months later and still no Visa! Complete run around! I have gone to the store, spoke to 2 agents on the phone who told me they put in a ticket for me to receive a call, emailed and still nothing! What a joke! I pay almost $300/mo! I can’t seem to get an answer from anyone. At least with Verizon they took care of their customers!

Expert

Re: $400 Prepaid Visa is a joke!

See: http://forums.xfinity.com/t5/My-Account/ANSWERED-How-to-get-help-with-your-Xfinity-Visa-Card-rebate/...


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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Official Employee

Re: $400 Prepaid Visa is a joke!

 

Hello Ctiffeni1, please click on the link that (nerdburg) provided to check on the status of your Visa card. Feel free to reach back out to me here if you need anything further. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!