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200 USD pre paid Visa card? Reward centre not showing any status

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200 USD pre paid Visa card? Reward centre not showing any status

Hi, 

 

I have bought 2 iphones with promise of 200 USD pre paid Visa card reward (that would be total 400 USD). I have activated 2 lines and transfered numbers from other operator for 1 month ago. As I have look up in Reward centre, with both my address or account number, there was no record found.  Can you please help me to find my case and get them in track for recieving reward once condtions are met. I suppose it would show that at least some record? 

Please find out what is going on.