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2 year contract is up and would like a better deal

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Regular Visitor

2 year contract is up and would like a better deal

My contract is up and now my bill is going up. Called customer service and unless I am a NEW customer, I cannot get a better deal. Comcast/Xfinity does not value it's customers. Just alot of scripted conversation from their end!

Regular Visitor

Re: 2 year contract is up and would like a better deal

I guess it's time to find a new provider.

Official Employee

Re: 2 year contract is up and would like a better deal

Hi jaycrogers, I can assist in reviewing current promotions with you and check if there is any way to reduce your monthly bill. Could you please send me a private message with your account information (name on account, address and account number).

 

Thank you


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Official Employee

Re: 2 year contract is up and would like a better deal

Hi jaycrogers, thank you for working with me via private message if you would like to review promotions in the future please let me know.

 

Thank you


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: 2 year contract is up and would like a better deal

Hi jaycrogers, thank you for working with me via private message and glad we were able to find a promotion that fits your needs. Please feel free to reach out if you have any questions in the future.

 

Thank you


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!