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19.99 internet

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19.99 internet

I am being charged 24.99 instead of 19.99 for my internet despite enrolling in autopay and ecobill. Can somebody help me with this.
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Expert

Re: 19.99 internet


Elin977 wrote:
I am being charged 24.99 instead of 19.99 for my internet despite enrolling in autopay and ecobill. Can somebody help me with this.

If you just received your first bill, the autopay/ecobill discount should show up on your second bill.



I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
Official Employee

Re: 19.99 internet

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.