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15% increase in bill in one month

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15% increase in bill in one month

My bill went up over 30$ in one month. I don't know why. I have made no changes and was not notified. I have no idea why. Was this for all customers?

Bronze Problem Solver

Re: 15% increase in bill in one month

Sudden price increases usually signal the end of a promotional period, which can be written into a contract. If you go back over past bills, you'll most likely see a warning of it somewhere on the bill.  Have you lined up an old and new bill, and gone through them line by line to see where the increase comes in?  That should show you what happened.

Official Employee

Re: 15% increase in bill in one month

I can certainly check and see what we have to offer, can you verify your account with me? To protect the privacy of your account, please send me a private message verifying your full name, street address including city, state, and zip code (and apartment number if one is associated), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.