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1-800-934-6489 Comcast Customer Service number

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1-800-934-6489 Comcast Customer Service number

Have tried to call the Billing "Contact Us" number and the phone is busy. I had read many post here, and some of the replies back to the customer is calling billing. This is hard to do when the phone at Comcast end is busy.What are the other options to get a bililng problem addressed?  Amy