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upgraded and channels REMOVED (how absurd)!

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upgraded and channels REMOVED (how absurd)!

the lineup I had was fine, i contacted chat support on another issue and was talked into upgrading to double play, then i find out that some of the channels were removed from the line up, basic channels, i think that is totally absurd, channels that i DID watch are now GONE, i wish there was way i could undue the upgrade to internet just to gain those channels back! i could see if they were premium movie channels, but they were channels that I'm shocked to see were removed! It seems i should have been WARNED that this would happen should I upgrade! I am coming from Verizon and starting to miss them ALREADY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!