Are you streaming or using the regular signal? If streaming/On Demand, it could be the server has the audio and video out of sync. Or, maybe the video is coming over the video signal and the audio over the internet signal. Hopefully an agent will investigate and jump in here.
Hi there, dirtfarmer.
I want to help figure out what is going on with your sound. I can run a couple of tests and do some troubleshooting on your account.
Can you please private message me your full name? Thank you for posting to our forums.
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.
If you have any other questions, please feel free to reach out.
Thank you for posting to our forums!