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tv channels won't move

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tv channels won't move

i accidentally hit some buttom and it went to channel 1 which I don't have.  Upper left hand corner has a "1" and along the bottom of the screen it says "channel not available" and now it's stuck.  I have unplug and nothing works.

Diamond Problem Solver

Re: tv channels won't move

Try using either your own tv remote to cycle through the tv inputs, or if there’s an input button on your Comcast remote

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Official Employee

Re: tv channels won't move

Hello, kayak6! Did you try to use the TV remote as ComcastAndrew recommended? 


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