I HATE this new remote and the way things DON"T work for me. The directions given are not user friendly. I was trying to watch a baseball game, and it is playing in Spanish. I want English. My computer is in a different room than the TV, so even when I go online for help, I can't read directions and use the remote at the same time. I was instructed to go to the main menu button. There is nothing on this remote that says menu. Trying to figure out what button it might be, I must have hit something else wrong, because now I can't watch anything. On the screen now, it says "scan channels". How do I do that??? I'm not seeing that in any directions. I am ready to call Comcast and cancel my service because it is so annoying.