Community Forum

setting remote to see only my channels

New Poster

setting remote to see only my channels

I think my service is ChoiceTV/LimitedBasic.  I do not know which channels I can watch & which require subscription.  It's a real pain to have to click through multiple channels.  Is there a way to set the remote so that Guide only shows channels that I can watch?  Or so that channel up/down skips to the next channel that I can watch (that is, no subscription needed).

 

Is there a way to get a list of channel numbers that I can watch.  That way, I could at least be able to look for what's showing on MY channels.

Gold Problem Solver

Re: setting remote to see only my channels

To control what channels appear on an X1 cable box, see https://www.xfinity.com/support/articles/x1-guide-filter-your-guide. The "Related Articles" list on that page should help as well.

 

Also see https://www.xfinity.com/support/local-channel-lineup/.

Problem Solver

Re: setting remote to see only my channels

Yes, hitting GUIDE twice allows you to pick ONE of the settings.  It would be nice to choose multiples, e.g. FREE TO ME along with HD...

Joe V
(not a Comcast employee, just another paying customer)
New Poster

Re: setting remote to see only my channels

Thanks, that is completely new to me.  However, it's still confusing.  It would be nice if Channel-UP and Channel-DOWN went to the next channel shown in MY selected guice (Free-to-me).

It would also be nice to be able online to download a list (for loading into Excel, or whatever) of Free-to-me channels.  Sometimes/often it's quicker to review an (old fashioned) printed list than clicking thru screens.

Gold Problem Solver

Re: setting remote to see only my channels


@jarhtmd wrote: ... It would also be nice to be able online to download a list ...

The Print link on https://www.xfinity.com/support/local-channel-lineup/ produces a PDF file which you can print. Service Centers and Xfinity Stores should have printed channel lineups. Check locations and hours at https://www.xfinity.com/support/service-center-locations/ to pick one up, or call Customer Service at 1-800-Comcast and have them send a lineup to you.

Official Employee

Re: setting remote to see only my channels

Hello @jarhtmd, thanks for reaching out to our forums! I hope the very useful information provided thus far has been helpful. I do understand your concerns around what options are available and what is not, so I will absolutely be getting your feedback passed along. I can also send your channel lineup to you via email or text message to your cell phone. Would you like me to send it to your email or phone number attached to your account (please do not post it Publicly)?


I am an Official Comcast Employee.
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Official Employee

Re: setting remote to see only my channels

@jarhtmd, we have not heard back from you on here, so I will be locking this thread. Please be sure to reach back out to us for any future issues or concerns, we're here to help. Thank you and we appreciate you choosing Comcast as your provider. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!