Community Forum

rescanning chanels to find 310

Frequent Visitor

rescanning chanels to find 310

I need to rescan channels to receive 310, the OPB + station.  How do I do that without  messing up everything else?

Silver Problem Solver

Re: rescanning chanels to find 310

You cannot 'rescan' channels. The cable boxes get a channel list from Comcast that is updated as needed. If a channel is not listed in your guide at all, then it is not available from Comcast.

Frequent Visitor

Re: rescanning chanels to find 310

Do you know what I can do when the channel is listed, but my box doesn't get it?  Thanks, Redmadness

Expert

Re: rescanning chanels to find 310


@redmadness wrote:

Do you know what I can do when the channel is listed, but my box doesn't get it?  Thanks, Redmadness


 

Where is the channel listed?


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark the post as best answer!



I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.