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missing music choice channels

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New Poster

missing music choice channels

We just got a new LG TV. Everything is working ok, except we don't see any of the Music Choice channels on our guide? Any suggestions?

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Regular Visitor

Re: missing music choice channels

Yes, on November 7 I discovered that the Music Choice channels are working as normal on the little box that's used for a TV from before the days of HD.  But the more elaborate box for HD finds the channels--the banner describing the channel appears at the bottom--but on the screen I get "One Moment Please--This channel should be available shortly.  Ref code S0a00."

 

VERY strange to be getting those channels on the simpler box but not on the more elaborate one.