Community Forum

loss of voice

New Poster

loss of voice

I have lost the voice on my NBC channel, it has been about 4-5 days.  I also have an over the air antennas for other TVs and the voice on that channel is fine over the air/  Comcast hhas tried to correct over the line no luck.  I have rebooted the Modem, cable box and even the router - no luck.  It is channel 822 - 821 ans 923 are fine.  I need help.

 

Thanks Howard

Official Employee

Re: loss of voice

 

Hello hredfern, I can assist you with getting your sound back on your NBC channels. Can you please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me"?