We are suppose to have HD but when I ask the remote for discovery channel it says I have to subscribe to HD to watch or watch in sd,my settings show HD best quality,whats the problem is it my HD or discovery channel
Hello @betty49, thanks for reaching out to our Forums! I can definitely assist you with further looking into this HD concern. Can you please send me a Private Message including the full name as it appears on the account and your full name if different?
To send me a Private Message, please click my name “ComcastAmira” and click “send a message".
@betty49, I never received a private message from you or heard back from you on here, so I will be locking this thread. Please send me a private message if you still need assistance with this HD concern. Please create a new Public post if you need assistance with any new issues or concerns, we're here to help. Thank you and we appreciate you being the best part of Comcast.