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flipping channels I always get the qvc channel.

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flipping channels I always get the qvc channel.

When i use my remote to flip channels it always shows the QVC channel. I had a technician here on a different problem and he gave me a new modem and tightened all connections. It helped for several  days and now its worse than ever. Can someone help me.

Official Employee

Re: flipping channels I always get the qvc channel.

Greetings, TomandMaria! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear that you keep hitting the QVC channel when you are flipping through the channels. That certainly frustrating. I would like to look into this for you. Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


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Official Employee

Re: flipping channels I always get the qvc channel.

Hello, TomandMaria. I have not heard back from you. If you still need assistance, please feel free to start a new public thread.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!