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cannot change channels

New Poster

cannot change channels

My 90 year old mother lives in another town and her tv will not change channels - volume will change and she can turn it on and off - what do we need to do?

 

Regular Visitor

Re: cannot change channels

This has happened to me before. I just turned off the power on the box and turned it back on. I don't know if it will work for you but you can give it a try.