Community Forum

can upgrade temporarily

New Poster

can upgrade temporarily

I was told by an xfinity chat person that I could upgrade my channel lineup from Starter to Preferred for a small monthly fee.  I was also told that I could do this and then drop the upgrade (go back to the Starter package) whenever I wanted with no fees or penalty or loss of promotional credits.  Is this true? 

Can I upgrade now and drop back to Starter next month??

Please help.

Expert

Re: can upgrade temporarily

Not true.

 

You basicly would have to cancel within the first 30 day period, and return to old set-up. You might still get stuck with some fees for change over.