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cable box

New Poster

cable box

Hi, I'm having an issue with my secondary cable box, channels 100 and up I get an error and then it goes back to whatever lower number channel that I have on.  I don't have this issue on my main box in my living room and I am able to watch DVR stuff on both TVs without any problem.  If I try to watch any On Demand stuff on my secondary box, depending on the channel number, I get the same error read.

Official Employee

Re: cable box

 

Hello darthweber73, I can assist you with getting this issue taken care of. Have you tried rebooting your equipment? Does this happen when you watch HD and SD channels?