Xfinity SME - Favorite Lists
When you switch DVR's, the favorite lists you had migrates to your new DVR.
Where is that Favorites List stored?
If it is stored in part of your indivisual allocated space on the cloud.
What would happen if your cloud space was at 100% used and you modified the favorite list and switched out your DVR for a newer model?
Would the new DVR get the favorite list or would it be lost?
Trying to think of a set of situations that might explain the loss of favorites.
Just found out the Favorites list is stored in the cloud and should repopulate to the new DVR if the cloud is synced. The cloud recordings should also populate on the new DVR once the cloud syncs as well.
Try resyncing your DVR. You can access this via the settings and then it's under device settings I believe.