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Wrong locations in weather channel.

New Poster

Wrong locations in weather channel.

My weather channel has been stuck on wrong locations for the past week. Please correct this. I live in Freeport, Illinois, 61032 .
Regular Contributor

Re: Wrong locations in weather channel.

If you're referring to the cities in the ticker at the bottom, overnight, I have noticed they will display many cities overnight, but during the daytime and evening hours, the local cities are provided.
Official Employee

Re: Wrong locations in weather channel.



Thank you for using the Xfinity Forums ot being this to our attention. Can you follow the steps below and let me know if this helps? 


Add a Location to the X1 Weather App

The Weather app on Xfinity X1 allows you to view local weather and extended forecasts. The Weather app will default to the town where you receive your Xfinity services, and you can add additional locations to customize your Weather app experience.

Add Additional Locations

  1. Press the xfinity button on your remote control to access the Main Menu.
  2. Use the left arrow button or right arrow button to highlight Apps. Press the OK button.
    The Apps option is selected on the Main Menu. This is the sixth option in the horizontal menu.
  3. Use the arrow buttons to highlight Weather. Press OK.
    Applications screen: the Weather app is selected in the Daily Life row.
  4. Use the right arrow button to highlight Add new location. Press OK.
    The forecast appears. Add new location button is highlighted and is the last button
  5. To add a location by ZIP Code, use the number buttons on your remote control to enter the ZIP Code. The city name will display below – press OK.
    A ZIP code is entered into the Add Location screen.
  6. Press the down arrow button once to highlight the desired City Name. Press OK.
    City options appear on the Add a location screen
  7. You can also search for a city if you don’t know the Zip Code by selecting letters from the keyboard – city names will automatically populate.
    Add a location screen, searching by using the alphabet

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Regular Visitor

Re: Wrong locations in weather channel.

My weather app shows my location, but the weather channel shows another area where I don't live. How do I get the locations in the scrolling markee to show where I live? I have had Xfinity on the line and they have me go to the weather app to put in my information but the location on the weather channel never changes. I live in central Florida and it shows the West Coast of Florida