Hi there, Kbrooks4.
I received your private message and will reach out ASAP. Thank you for posting to the forums.
A quick clarification, regarding the forum guidelines, make sure you hold on tight for us to reach out once your post is made. This is per our guidelines on the forum.
I added TV service because they had the Id channel and was told that I would have it. I will be canceling TV service as soon as I can. They LIED about this channel!!!
This channel was one of the most watched in my house too. xfinity TV service is not as advanced as Satellite service too. They need to catch up to Satellite service.
Why does xfinity only offer ID in a tv only package and NOT with tv and internet package in the 19030 area? It makes no sense at all!! I cancel xfinity when they dropped the channel.. and I find out that my neighbors still have the channel and they have xfinity!!! <Edited>
Comcast has ID in the Chicago area. It's 271 (SD), and 324/1444 (HD). Oddly, it is NOT included in some higher packages, only lower ones. TruTV and a few others are also in that weird situation.