Community Forum

Upgrading Package

New Poster

Upgrading Package

I would like to know my upgrade options from my current plan.  I've looked on the website in the "shop/upgrade" section, but only triple plays are shown.  I'm only looking for TV and internet and would like to see my available options/pricing without having to call.  

Official Employee

Re: Upgrading Package

Hello, briancostello79. Thanks for reaching out to us on the forums. I apologize to hear of the issues you are running into on the website when you're trying to upgrade. I can certainly assist you. Can you please send me a PM with your first and last name?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
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New Poster

Re: Upgrading Package

Hey Michael,  

PM sent...

Official Employee

Re: Upgrading Package

Hello, briancostello79. I have not heard back from you. If you still need assistance, please feel free to start a new thread.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!