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TV screen freezes and is spotty

Regular Visitor

TV screen freezes and is spotty

This only happens with my local news channel WVUA 17. Sometimes the picture will freeze or becomes glitchy. Going in and out like the TV's on the fritz (if you will). Anyone else experience this problem?
Official Employee

Re: TV screen freezes and is spotty

Hello, Thalou4u. Thanks for reaching out to us on the forums. I apologize to hear you seem to have having issues with WVUA. I would like to look into this for you and see what's going on. I see you already sent a PM and will continue to work with you through there.


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Official Employee

Re: TV screen freezes and is spotty

Hello, Thalou4u. I have not heard back from you. If you still need assistance, please feel free to start a new thread.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!