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Status Code 227 POP Channel

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Status Code 227 POP Channel

We have had the POP channel 100 as part of our package for sometime with Comcast. Recently I receive status code 227. Troubleshooted with CSR today with no resoluntion.
Official Employee

Re: Status Code 227 POP Channel

 

Hello mreed703, is this the only channel that you see this error code on? Have you tried tuning to both POP channels #100 and #1427? Did the last CSR send signals to your equipment?