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Hi @JeffsLightning,
I was able to access your account using the email address you registered with the forums. The sports channels included in your package are as follows:
37 NBC (NBC Sports Chicago)
38 ESPN2 (ESPN2)
39 ESPN (ESPN)
65 BIG (Big Ten Network (Indiana))
77 NBCSN (NBCSN)
78 GOLF (The Golf Channel)
168 NFL (NFL NETWORK)
169 NFLHD (NFL Network HD)
173 ESP (ESPNHD)
174 NBC (NBCSN HD)
199 GOL (The Golf Channel HD)
200 NBC (NBC Sports Chicago HD)
203 ESP (ESPN2 HD)
231 ESP (ESPNEWS HD)
232 CBS (CBS Sports Network HD)
233 MLBHD (MLB Network HD)
234 NHLHD (NHL Network HD)
235 NBA (NBA TV HDTV)
236 TEN (Tennis Channel HD)
237 FS1HD (Fox Sports 1 HD)
253 ESP (ESPNU HD)
254 NFL (NFL RedZone HD)
255 BIG (Big Ten Network (Indiana))
256 BGI (Big Ten Network HD (Indiana))
260 TVGSD (TV Games Network SD)
329 FXD (Fox Deportes HD)
332 UDNHD (Univision Deportes Network HD)
335 ESP (ESPN Deportes HD)
336 SECH (SEC Network HD)
402 ESP (ESPNEWS)
404 NHL (NHL Network)
405 ESPNU (ESPNU)
407 TVGN2 (TV Games Network 2)
408 FS1 (Fox Sports 1)
409 FS2 (Fox Sports 2)
410 MLBN (MLB Network)
411 NFL (NFL RedZone)
412 NFL (NFL NETWORK)
417 TEN (Tennis Channel)
418 CBSSN (CBS Sports Network)
419 PAC12 (Pac-12 Network)
421 SEC (SEC Network)
428 ESP (ESPN Goal Line and Bases Loaded)
439 NBATV (NBA TV)
I hope this helps.
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Hi there, JeffsLighting.
https://www.xfinity.com/learn/channel-lineup-bundles?pc=1
This link will bring you to our online bundle page. It will let you compare between different channel line ups and let you see what channels are included.
I am an Official Comcast Employee.
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Apologies for any confusion. The channels included in the Sports and Entertainment package in your area include the following:
NFL NETWORK
NFL Network HD
ESPNEWS HD
CBS Sports Network HD
MLB Network HD
NHL Network HD
NBA TV HDTV
The Sportsman Channel HD
ESPNU HD
Outdoor Channel HD
ESPNEWS
NHL Network
ESPNU
Outdoor Channel
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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@JeffsLightning - You can find the full lineup (including Sports&Entertainment package) in your billing statement for January (page 12). You can find the step by step instructions on how to view your past bills here: https://www.xfinity.com/support/articles/viewing-your-bill-online-ecobill
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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@JeffsLightning - I apologize for the inconvenience. Our team supports all divisions and states. Each market has a different channel lineup and different channels included in Sports&Entertainement package. You currently signed in to your account because you reply here in Xfinity Forums. If you click on "My Account" link at the top left corner, then go to "Billing" -> "View Bill History" and choose the billing statement for the month of January, on page 12 you will see what channels are included in Sports&Entertainment package only + the channel numbers. You are just a few clicks away from getting all the information you've requested and you can see what other channels and plans we are offering. The information provided in the billing statement is specifically for your area.
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@JeffsLightning wrote:
I'm done. You know my market as that was already stated. The fact that you can't give me the channel numbers for just that 9.95 more sports and entertainment package speaks volumes. I will cancel it. Might cancel my whole account as I was misled about losing the ID channel. Too bad as I've never been late on account since 2001.. 18 years of loyalty
@ComcastElla gave you the answer....channel numbers for that package differ from area to area....you're just not willing to accept that. You're also wanting someone to do something you could easily do yourself, which is look at the networks in the S&E package and compare them to the channel lineup in the Guide to find the channel numbers; @ComcastChe gave you your current sports networks with channel number [which is rather extensive]. You easily could have accomplished that in the time that it has taken you to respond back and forth here.
FWIW, the employees that work here and have responded here are career employees. People you speak with in the stores or on the phone generally are not. Also, the employees that have responded here are Corporate employees. No one purposely misled you; most likely they don't know which channels are and are no longer included in a specific plan.
As for the ID channel specifically, while not optimal, you can watch full episodes of shows online at https://www.investigationdiscovery.com/tv-shows/, or on iPhone, Android, Apple TV, Roku, Fire TV, XBox and Samsung Smart TV. You have to join - for free - but Xfinity is listed.
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
It's upsetting to hear you feel this way but please understand that our channel lineups are readily available to our customers. As mentioned by ComcastElla, you can view your entire channel line-up for your area on the last pages of your 01/01/19 bill (see below for an image from that bill).
What we have provided thus far would list the exact channels and content you are looking for. Please let me know if you have any further questions or if I can be of any other assistance. We're here to help!
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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