Community Forum

Removing channels

New Poster

Removing channels

@ComcastMichael Why are all channels that are available to order using your TV not available to remove using your TV or your online account?  Does that make sense to you at a Comcast?  Please enable my private messaging feature.

Official Employee

Re: Removing channels

@ComcastMichael Why are all channels that are available to order using your TV not available to remove using your TV or your online account?  Does that make sense to you at a Comcast?  Please enable my private messaging feature.

Hey Moe1999. I'd be happy to help you out with your channel line up. If you've added some premium channels via the box that you no longer want, we can remove them for you. Please send me a private message with your full name for help. You should be able to send a private message now that you've posted publicly as per our forum guidelines. 

 

KenF


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!