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Promotions deleted and so are your channels....

New Poster

Promotions deleted and so are your channels....

After 5 years, Comcast decides to delete your promotion. You have to pay more or they take away your channels. Since when is The Food Channel a "Prime Channel?" But they give you channel (217) the LAFF channel!! Really!! And you want to keep customers??
Official Employee

Re: Promotions deleted and so are your channels....

Greetings, drekerm66! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear you promotion price has rolled off of your account. Thank you for your feedback regarding The Food Channel. We regularly examine our channel lineups and talk with a wide range of programmers to ensure that we are bringing the content that our customers want the most. If you would like me to look into your account and The Food channel, feel free to send me a PM with your first and last name so I may further assist you.

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

 


I am an Official Comcast Employee.
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Official Employee

Re: Promotions deleted and so are your channels....

Hello, drekerm66. I have not heard back from you. If you still need assistance, please feel free to start a new public thread.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!