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Premium channel free preview - is Comcast always this difficult?

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Premium channel free preview - is Comcast always this difficult?

Just finished a 3 month trial of Showtime, didn't like it very much so I cancelled.  I chatted online to find out if I could sample one of the other premium channels and was told I don't have anything else available on my account?  When I explained I'm not buying something I cannot try, the chat rep, after pausing for 5 minutes, relented and stated I could try Starz! for 3 months.

 

Is Comcast always this difficult?  How come I couldn't pick one of the others to try?