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Pixelation on ch 243; Same problem as in 2018 on ch 206

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Pixelation on ch 243; Same problem as in 2018 on ch 206

Hi, I have pixelation on ch 243.  <Edited> Last year I had the same problem on ch 206.  The fix then followed a sequance of a tech checking out all connections in my house, then checking the line to the house, then techs replaced a cable line completely down the street, then finally replaced an electronic box on the pole.  <Edited>.  This problem, first reported 2 weeks ago still occurs daily.  Can someone get assigned to this and take ownership until solved?  Thanks. John <Edited>Screen Shot 2019-08-05 at 9.02.30 AM.png

Diamond Problem Solver

Re: Pixelation on ch 243; Same problem as in 2018 on ch 206

It’s the same process, do you need assistance scheduling a tech to come out.

I am a Retired Official Comcast Employee
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